Using responses from over 2,600 employees and persons insured through Affordable Care Act (ACA) plans, the Usage of Digital Health Tools Study will provide a more complete landscape of the digital health world than has been previously available. It will capture
- the prevalence of use of a wide variety of tools
- where the technology was obtained -- from an insurer, a provider, or elsewhere?
- how easy consumers find digital health technology to use
- how satisfied consumers are with the results or accomplishments derived from use
- how long they use digital health and how often the technology is abandoned
- whether the technology altered care pathways -- does it change the need for office visits, or emergency room visits? is data generated by digital health shared with care providers?
- whether digital engagement is associated with health plan loyalty
- how persons with significant health problems use digital health technology to get the information and support they need.
The study is based on a functional classification of digital health that flows from general information to telehealth and interaction with clinicians.