Deft Research was founded in 2005 by Rich Hamer, Randy Herman, and Dan Freier. Each of our executives has many years of healthcare experience working in the industry as researchers, actuaries, marketers, and in various corporate roles. We’re told the special value of our research comes from the deep healthcare backgrounds of our executive team, enabling us to ascertain the implications of research results where other firms can not.

Whether your business is a national enterprise or a small regional plan, we believe consumer insights are your key to success. That’s why we continue to develop research solutions to help you understand your consumers, engage with them, and ultimately, retain them.