At the end of both the Medicare Annual Election Period (AEP) and the Individual Market Open Enrollment Period (OEP), Deft Research will begin fielding our 2017 Shopping and Switching studies to uncover what happened. Complete the form to request local market data from your service area.

Insights from the studies will shed light on:

  • how consumers shopped for and evaluated various plans,
  • which cost share and benefit design nuances triggered members to shop and ultimately switch plans,
  • the volume and frequency of activity per channel,
  • and, other factors that influenced consumers’ actions.

If you have any questions, please contact:

George Dippel,, 612-436-8321
Tim Brousseau,, 612-432-8322