July 25th, 2008

Is there such a thing as an easy Enrollee? Author: Deft Research

The 2008 Age-In Study asked a national sample of 1500 consumers aged 63 and 64 for their perspectives on loyalty to health plans,medical technology, and Internet enrollment services.

The “Shift Left” Strategy

The 2008 Age-in Study helps health plans determine who among their own customers are most likely to give them a competitive advantage over other insurers when looking for a Medicare plan. We call this group “Inactive” consumers and characterize them as easier to enroll. “Inactives” are attached to their current insurer and unlikely to shop elsewhere. The study introduces a “Shift Left” strategy that explains which customer experiences and characteristics predict Inactive status. It tells you how, in the short term you can identify persons most likely to be inactive consumers. It also charts a longer term strategy for leading age-ins who will otherwise end up as more active consumers towards the inactive consumerism group.

Order the 2008 Age-In Study.
Most Inactive Age-ins Give their Current Plans a Priority Competitive Advantage

Deft will send you a complete, free, overview of the study. Just make a your request to Barb Strnad.

Easy enrollees are a reality!

More than any other consumerism segment, Inactive age-ins are willing to give their current health insurer a competitive advantage over other companies. When it is time to look for a Medicare plan, this competitive advantage may come in the form of reaching out to the insurer, sometimes before any other insurers, or giving them priority over other companies if their insurer contacts
them. The new permission based marketing environment makes age-ins who reach out to you an even more valuable asset. Deft Research’s Age-in Study helps you identify and acquire these low hanging fruit.

Deft Research is currently offering a special package to purchasers of the 2008 Age-In Study. See details here.


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